Scan2CAD is available in three tiers, Lite, Pro and Business. You can compare the features of these tiers here.
If you have seen a message telling you that a feature is not available in your tier, you would need to upgrade to a higher tier to use this feature.
How to upgrade
The easiest way to upgrade is to contact us letting us know which tier you wish to upgrade to. We will move your plan to the higher tier and your subscription billing will continue as usual on the new pricing level.